Privacy Policy

FOCUS Optical Alignment, Inc.
Effective Date: August 14, 2024
Last Updated: December 1, 2025

1. Introduction

FOCUS Optical Alignment, Inc. (“FOCUS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website focusoai.com (the “Site”) or engage our services.

Please read this Privacy Policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Submit a contact form or request a quote
  • Request information about our services
  • Sign up for our newsletter or communications
  • Communicate with us via email or phone
  • Apply for employment

This information may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Job title
  • Project details and specifications
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring/exit pages
  • Date and time stamps
  • Pages viewed and navigation patterns
  • Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our Site
  • Improve Site functionality and performance
  • Analyze traffic and usage patterns

Types of cookies we use:

  • Essential Cookies: Required for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site
  • Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit your ability to use some features of our Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our optical alignment, construction surveying, and related services
  • Communication: To respond to your inquiries, send quotes, provide project updates, and communicate about our services
  • Business Operations: To process transactions, maintain records, and manage client relationships
  • Marketing: To send promotional materials, newsletters, and service updates (only with your consent)
  • Site Improvement: To analyze usage patterns, improve Site functionality, and enhance user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Protection: To protect our rights, privacy, safety, or property, and that of our clients and others

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email communications
  • Analytics and site usage tracking
  • Payment processing
  • Business operations

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information when required by law, subpoena, court order, or government request, or to protect our legal rights and safety.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for business records, warranty purposes, and legal compliance.

When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure servers and encrypted data transmission
  • Access controls and authentication procedures
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to access, review, and request correction of your personal information.

7.2 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

7.3 Opt-Out

You may opt out of receiving marketing communications by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly using the information below

7.4 Cookie Management

You can control cookies through your browser settings. Visit your browser’s help section for instructions.

7.5 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. FOCUS does not sell personal information.

To exercise any of these rights, please contact us using the information provided in Section 11.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a new “Last Updated” date.

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

FOCUS Optical Alignment, Inc.[Insert Mailing Address][Insert City, State, ZIP]

Email: [Insert Email Address]Phone: [Insert Phone Number]

We will respond to your inquiry within a reasonable timeframe.

12. Consent

By using our Site or services, you consent to the collection and use of your information as described in this Privacy Policy.